Industry

    Instaconnect for Professional and business services

    Move a website enquiry into a useful consultation and a clear next action.

    FOR YOUR TEAM

    A practical starting point.

    Owner, managing partner or operations director

    Customer teams

    • Management and operations consultancies
    • IT services and implementation firms
    • Design and research studios
    • Recruitment and business advisory firms

    The workflow to explore

    General enquiry → qualification form → appointment → reviewed notes

    What to measure in a pilot

    Qualified appointments attended and coordination time

    The friction

    Where the workflow slows down.

    • Staff repeat qualification questions and coordinate meetings manually.
    • Customers need a clear owner and next step.
    • Start with general enquiries and consultations. Keep sensitive client records in the systems your firm already uses.
    The fix

    A more connected way to work.

    InstaSupport

    Answer website questions from approved content and offer human chat, video or screen share. Co-browsing is not currently available. Chat, video and screen sharing are supported.

    InstaCall

    Arrange appointments with event types, routing forms and team booking. External calendar conflict checking and write-back are future scope.

    InstaStudio

    Review supported recordings, transcripts and summaries before sharing or acting on them.

    Read this first

    Start with general enquiries and consultations. Keep sensitive client records in the systems your firm already uses.

    Plays well with

    Common tools customers run alongside Instaconnect. Native integrations vary — see the Integrations page for what's supported today and what is future scope.

    Your customer system of recordYour approved calendarYour existing specialist tools
    Check supported integration scope
    LET'S CONNECT

    Explore Professional and business services workflows.

    Book a live walkthrough tailored to your team.