InstaCall — Security
Booking links are public URLs. These are the controls around them.
Security in InstaCall
- Cancel and reschedule links are tokenised per booking.
- Per-tenant database isolation, spaces inside the tenant.
- Role-based access on event types, teams and calendars.
- Meeting access validation on join, not just link secrecy.
For the full workflow, setup inputs, current limits and questions to ask before rollout:
Read the InstaCall guideWhat InstaCall does.
Event types & availability
Personal and team availability with date overrides, buffers, booking limits and custom questions.
Routing forms
Qualify on form answers and send the booker to the right team or person in one step.
Team round-robin
Configured team pools can distribute eligible requests across available hosts on branded booking pages.
Calendar connections
Connect Google Calendar and Microsoft 365 and set a default calendar per user. External busy-time conflict checks and automatic write-back are future scope.
Public booking, cancel & reschedule
Pages at /username/slug. Every confirmation email carries a token link to cancel or pick a new time.
Book from chat, or by voice
The widget and the voice assistant are entry points into the same availability — no separate booking tool.
Instant meetings
Start an on-demand InstaTalk room and share a clean /m/your-meeting link. No Zoom add-on.
Pairs naturally with the rest of the platform.
Test one booking route before you open the calendar.
Bring an event type, your routing questions and team coverage. We’ll rehearse the supported path and document external-calendar limits.