Install the Instaconnect widget on your site
Copy one script tag, choose which entry points appear, and match the widget to your brand.
- 1
Create a widget in your workspace
Open the workspace you want the widget to belong to, go to the widget settings and create a new widget. Each widget belongs to one space, so a second brand or a second site gets its own widget rather than sharing yours.
- 2
Copy the embed script
The widget gives you a single script tag containing its script ID. Paste it before the closing </body> tag on every page you want the widget on. There is no npm package to install and no key to keep secret — the script ID identifies the widget, not your account.
- 3
Pick your entry points
Turn on the entry points you actually want visitors to see: chat, book a meeting, or start a call. If your team cannot staff live chat yet, publish booking only — an unanswered chat bubble costs you more than no bubble.
- 4
Theme it
Set the accent colour, corner position and logo so the widget reads as part of your site. Test it on mobile: the launcher should not cover your own buttons.
- 5
Confirm it is live
Load your site in a private window. The launcher should appear, and a test message should land in the agent queue in your workspace before you rely on the widget for live enquiries.
- A workspace can run several widgets, each scoped to its own space and site.
- QR Connect uses the same widget — you generate a code that opens the flow without a website.
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